Over charging discovered

25th August 2015

BTN regularly carry out telecom audits for  companies. One such recent audit at a firm of estate agents discovered that that their two offices had each been put on a different tariff. This showed, over the previous 12 months, that the more expensive tariff had incurred an additional cost of some £3,500 to the office concerned. Needless to say, the customer is now seeking a refund from their previous supplier.