Support

Our experience suggests that once you have been setup and installed, things rarely go wrong. But if they do, you want to know that someone will be onto it straightaway and that it will be resolved.

Our Customer Support centre is based in Surrey (not overseas), where you can speak to one of our staff about any matter relating to your systems.

If you have one of our NEC phone systems, then our team of engineers are never more than 90 minutes away in case of an emergency. In addition using the latest remote diagnostics, we are able to handle most client challenges in a matter of minutes through remote access capabilities.

Not only do our engineers provide great service from installation through to fault resolution but our customers also receive a courtesy follow up call after each visit, to ensure service excellence was delivered.

Our fleet of nationwide expert engineers offer 24/7 support 365 days a year, we are renowned for our customer service from installation through to on-going account management.

If you are a current user of NEC telecoms equipment and would like to talk to us about taking over your system maintenance, then please contact our engineering support team.